Effortless Integration: Enhance Your PagerDuty Experience with WebStatus247

Integrating PagerDuty into your workflow enhances incident management and operational efficiency. Here's a comprehensive guide to setting up a service and adding an integration in PagerDuty:

1. Log in to PagerDuty :

Access your PagerDuty account by visiting PagerDuty Login.

PagerDuty login screenshot

2. Navigate to the Service Directory :

  • In the main navigation bar, click on Services.

  • Select Service Directory from the dropdown menu.

PagerDuty service directory screenshot

3. Create a New Service or Select an Existing One :

To create a new service:

  • Click on + New Service.

  • Enter the Name, Description, and assign an Escalation Policy.

  • In the Integrations section, search for and select the desired integration (e.g., Events API v2).

  • Click Create Service to save.

PagerDuty create service screenshot

4. Add an Integration to the Service :

  • Within the selected service, navigate to the Integrations tab.

  • Click on Add another integration.

  • In the Integration Type dropdown, select Events API v2.

  • Provide a meaningful Integration Name.

  • Click Add Integration to save.

PagerDuty integration screenshot

5. Retrieve the Integration Key

  • After adding the integration, locate it in the Integrations tab.

  • Copy the Integration Key; this unique key is essential for configuring your monitoring tools to send events to PagerDuty.

PagerDuty integration key screenshot
6. Test the Integration Key

  • Trigger a test alert from your monitoring tool to verify that incidents are correctly created in PagerDuty.

  • Confirm that the alert appears in PagerDuty under the associated service.